recent survey by the Leaders Romans Group reveals a mixed bag of sentiments among tenants about their landlords.
While 55% of tenants appreciate the quality housing provided, a notable 12% view their landlords negatively. So, what's the key to improving these relationships? Communication, communication, communication!
Half of the tenants believe that better communication and quicker responses to maintenance issues could work wonders. Meanwhile, 34% are calling for a deeper understanding of the challenges faced by both parties, suggesting that a balanced dialogue could help bridge the gap.
Tenants are also keen on clarity, with 39% wanting clearer rights and 23% desiring more transparency around landlord responsibilities. Surprisingly, only a small percentage are clamouring for more regulation or an independent ombudsman.
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Despite the occasional grumble, 13% of tenants are perfectly content with their rental experience. One tenant shared, “My landlord is responsive, but clear communication about timelines would make a big difference.”
Allison Thompson from LRG highlights the importance of open communication and responsiveness, noting that most landlords are committed to quality housing and positive relationships. The survey also shows that 75% of maintenance requests are handled within a week, with 41% sorted in just 48 hours.
Interestingly, 60% of tenants feel landlords are unfairly represented, a sentiment shared by landlords. This perception is crucial as discussions around the Renters’ Reform Bill continue, with 56% of landlords supporting stronger enforcement against rogue landlords.
In the end, it’s all about fostering trust and cooperation, ensuring everyone enjoys a positive rental experience.
Want to hear more? Join Mal on the Property AI Report Podcast each week!
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