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Rightmove's Reckoning

Writer's picture: Mal McCallionMal McCallion


Into the settled landscape of property search, a new player has emerged - one poised to redefine the way we discover our dream homes. Enter OpenAI's latest innovation, Deep Research. This cutting-edge AI technology promises to revolutionise the property market by offering a level of search granularity and autonomy that traditional property portals could only dream of.


Deep Research, currently available to US pro users of OpenAI, is a prime example of agentic AI. Unlike its predecessors, this AI doesn't just follow instructions; it possesses the agency to execute tasks independently, checking its progress and ensuring it stays on course. It's a bit like having your very own digital property detective, tirelessly scouring the internet to find that elusive three-bedroom house with a sea view, near a top-notch school, complete with a large garden and a skylit kitchen.


This isn't just a fanciful notion. Deep Research has already achieved impressive scores on benchmark tests, outpacing its AI competitors. The implications for the property market are profound. Imagine being able to instruct an AI to find a property that meets your exact specifications, including yield potential and price comparisons with neighbouring properties. This level of detail is beyond the capabilities of current property portals, which often present results influenced by paid placements and sponsored links.


For years, Rightmove has been the go-to platform for property searches in the UK, much like the newspapers of yore. But just as digital technology rendered print media a niche luxury, AI is set to challenge the dominance of property portals. Consumers are becoming increasingly accustomed to interacting with AI, whether through voice commands or typed queries. As this trend continues, the traditional model of property search will become less relevant.


The arrival of Deep Research heralds a shift in consumer behaviour. No longer will buyers and tenants be content with sifting through endless listings on a portal. Instead, they'll rely on AI to deliver tailored results, free from the clutter of advertising and irrelevant listings. This change could spell the end of the property portal's central role in the discovery process, much as digital search engines did for print media.


For estate agents, this presents an exciting opportunity. Freed from the constraints of portal advertising fees, agents can explore alternative marketing strategies. They'll have the freedom to choose the most effective platforms for their listings, rather than being beholden to a single dominant player. This shift could lead to a more diverse and competitive marketplace, where innovation thrives.


Rightmove, with its substantial profit margins, will undoubtedly feel the pressure. As AI-driven search becomes more prevalent, the portal will need to adapt or risk losing its grip on the market. Agents, meanwhile, will be keen to explore new solutions that offer better value for money and more effective lead generation.


In essence, the rise of agentic AI like Deep Research marks the beginning of a new era in property search. By this time next year, we may well see AI-driven searches as a mainstream method for finding properties, offering a cost-effective alternative to traditional portals. It's an exciting prospect for the industry, promising greater choice and flexibility for both agents and consumers. So, keep an eye on this space – the property market is on the brink of a transformation.

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